Policies
Policies
Under 3 Days Fix Policy:
Changes in length, styles, and volume do not qualify for a free fix.
All services and sales are final and are non-refundable.
If you happen to have an allergic reaction in which you will experience clear signs of puffiness and discomfort, please let us know right away and we will remove your lashes for you. Allergic reactions are not qualified for a refund.
Thank you for your understanding, we truly appreciate your business and value you as our client.
Information to consider before your appointment:
2. Please do not wear mascara to the appointment and cleanse eyes before coming in. We do have supplies, please ask the front desk when in need of make-up remover.
3. You will not be able to get your lashes wet for 12-24 hours after your appointment so please plan accordingly.
4. Bring your headphones and prepare for a nap!
5. We recommend that you bring a blanket for comfort as we are not providing any linens.
General Rules and Policies
2. The duration of your appointment will be up to 1.5-2 hours so please plan accordingly.
3. We cannot guarantee your requested technician if you arrive late.
4. Please call or text us if you are running behind in order to avoid cancellation/late fees.
5. Please understand that every technician takes all the time they need in order to give their clients the best-looking lashes. Expect wait times of 15 minutes. We have free Wifi available to you.
6. You have up to 48 hours to let us know if you are not satisfied with your lashes. If possible, please let us know before you leave as we can always make adjustments or corrections after your appointment is over.
7. Please ensure that you and your technician agree on service, style, length, and price before the application begins. Please DO NOT expect your lashes to look exactly like a certain picture. The pictures are there to help us to learn more about your preferences.
8. Your appointment will not be taken if you do not confirm your appointment through our automatic confirmation system one hour before the start of your booked appointment. We do take extra steps and will text/call to make sure that you are coming.
Privacy Policy
Who we are
Suggested text: Our website address is: https://elegantlashesbykatie.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.